Terms of Service

1. Introduction

These Terms of Service ("Terms") govern the use of the website www.drustvene-igre.com, the Društvene Igre Android app and the games and services available through them (together: the "Service").

The Service is provided by ("we", "us"):

Name

Dragan Mitrović PR

Legal form

sole proprietor (flat-rate taxation)

Tax ID (PIB)

116011352

Registration number

68824281

Registered address

Branka Krsmanovića 4, Niš, Republic of Serbia

Email

info@drustvene-igre.com

Service

www.drustvene-igre.com and the Društvene Igre Android app

How we process your data is described in the Privacy Policy, which forms part of these Terms. By opening an account you confirm that you have read the Terms and the Privacy Policy and accept them. If you do not agree, do not use the Service.

2. Account and age

You may use the Service on your own if you are at least 15 years old. Younger users may open an account only with the consent of a parent or guardian, who is responsible for their use of the Service.

The data you give at registration must be accurate and the email address must be yours. You are responsible for keeping your password safe and for everything done through your account. If you suspect someone else has accessed your account, change your password and contact us.

Your nickname must not be offensive, vulgar or indecent, must not impersonate another person or us, and must not use someone else's name or trademark. The same applies to your profile picture and to a club's name and description.

3. Communication

We send you service emails needed for your account: registration confirmation, a new-password link, and notices about a password change and account deletion.

We send promotional messages only if you have allowed them in your profile settings. You can withdraw this at any time.

4. Virtual tokens and premium

Games are played with virtual tokens:

• Silver tokens are given as a daily bonus and are spent first.
• Gold tokens are given at registration, by purchase, as in-game rewards or as gifts from friends.

A game is paid gradually, one token per move, until the game's price is reached. We may change game prices, the daily bonus and rewards; the current values are shown in the Service.

Tokens can be used only within the Service. They have no monetary value and cannot be exchanged for money or transferred outside the Service. Gold tokens can be given only to a friend, in the offered amounts and up to the daily limit.

Premium status lasts a set number of days after a purchase or reward and brings the benefits described in the Service (e.g. a larger daily bonus and the ability to found a club).

Deleting your account permanently removes your tokens and premium status, and no money is refunded for them. We may remove tokens obtained by mistake, cheating or abuse (e.g. multiple accounts for bonuses).

5. Purchases

Purchasing token packages is currently not available, either on the website or in the Android app. When it is introduced, payments will be handled by an authorised payment provider, which will be named in these Terms and in the Privacy Policy before sales begin.

The price is shown before you complete the purchase, and the tokens arrive on your account right after payment is confirmed. Refunds are governed by your rights under consumer protection law, which these Terms do not limit. If money is refunded, the tokens from that purchase are removed.

6. Promotions

Promotions, reward codes and similar campaigns may have their own rules published with the campaign. If they conflict with these Terms, the campaign rules apply.

7. Rules of conduct

You may use the Service only for lawful purposes and in line with these Terms. It is forbidden to:

• post offensive, threatening, harassing, hateful, sexual or other inappropriate content in chat, a nickname, a profile picture or a club;
• harass other players, impersonate others or share other people's personal data;
• advertise, spam, scam or promote other services;
• use programs (e.g. chess engines), bots, scripts or outside help to gain an unfair advantage, fix results or use multiple accounts;
• exploit bugs in the Service instead of reporting them to us;
• disrupt the Service, gain unauthorised access to servers or other people's accounts, carry out denial-of-service (DoS/DDoS) attacks or introduce malware;
• automatically collect content from the Service without our written consent;
• exploit or harm minors in any way.

8. User content, reports and moderation

You are responsible for the content you post: chat messages, your nickname, profile picture and a club's name and description. By posting it you give us a free, non-exclusive right to show it to other players within the Service until you remove it or delete your account.

You can block a player: you then do not see their messages, you cannot challenge each other and you are not matched together in the lobby. You can report a message, nickname, picture or club. We review reports and act on them.

Some measures are taken automatically, based on reports from several players: a temporary chat ban, changing a nickname to a neutral one and restoring the default profile picture. The rules are described in the Privacy Policy (section "Automatic moderation measures"). If you think a measure was wrong, write to us at info@drustvene-igre.com.

For breaking these Terms we may remove content, restrict an account temporarily or permanently, cancel results achieved by cheating and remove tokens obtained through abuse.

9. Intellectual property

The Service and its content (except user content), including design, graphics, texts and software, belong to the Service provider or are used under licence and are protected by copyright and trademark law. Without our written consent you may not copy, modify, distribute or use them commercially.

10. Reporting copyright infringement

If you believe content on the Service infringes your copyright or other intellectual property right, send a report to info@drustvene-igre.com with the subject "Copyright infringement". The report should contain:

• your name, address, phone number, email address and signature (electronic is fine);
• a description of the work you claim is infringed;
• the exact location of the disputed content on the Service;
• a statement that you believe in good faith the use is not permitted and that the information in the report is accurate.

We resolve justified reports by removing or disabling access to the disputed content. You are liable for damage caused by knowingly false reports.

11. Feedback

You can send suggestions, bug reports and other feedback to info@drustvene-igre.com or via the contact form. We may use them freely to improve the Service, without any obligation to pay or keep them confidential.

12. Links to other websites

The Service may contain links to third-party websites and services (e.g. social networks). We do not control their content or privacy policies and are not responsible for them.

13. Disclaimer of warranties

We provide the Service "as is" and "as available". To the extent permitted by law, we do not guarantee that the Service will run without interruptions or errors, that errors will be fixed, or that the Service will meet your expectations. Nothing in these Terms limits consumer rights that cannot be excluded by law.

14. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential damage arising from use of the Service, and our liability is limited to the amount you paid us in the last 12 months.

This does not limit liability for damage caused intentionally or by gross negligence, or any other liability that cannot be limited by law.

15. Ending use and deleting your account

You can stop using the Service at any time. You delete your account yourself, on your profile page ("Delete account" tab) or at drustvene-igre.com/delete-account. Your data is handled as described in the Privacy Policy.

We may suspend or close an account without prior notice if you break these Terms or when the law requires it. In other cases we will notify you within a reasonable time.

Provisions that by their nature should survive the end of use (e.g. on intellectual property and limitation of liability) remain in force.

16. Governing law and disputes

These Terms are governed by the law of the Republic of Serbia. We will first try to resolve disputes by agreement; write to us at info@drustvene-igre.com. If you are a consumer living in another country, you keep the protection given to you by that country's mandatory laws.

17. Changes to the Service

We may change, temporarily switch off or discontinue the Service or parts of it. If a change materially affects something you paid for, your rights under consumer protection law remain unchanged.

18. Changes to these Terms

We may change these Terms. We will notify you of important changes by email or by a notice in the Service before they take effect. If you keep using the Service afterwards, you accept the changed Terms; if you do not agree, you can delete your account.

19. Severability

If any provision of these Terms proves invalid, the other provisions remain in force. Not exercising a right under these Terms does not mean we have waived it.

20. Contact

Send questions, comments and support requests to info@drustvene-igre.com.